Privacy Policy
Last updated: April 2025
Information We Collect
When you place a guidebook order through our website, we collect the information you voluntarily provide, including your full name, email address, and any optional details such as your planned visit date or special requests. We may also collect non-personal data such as browser type, operating system, and pages visited through standard server logs.
How We Use Your Information
The personal information you provide is used exclusively to:
- Process and deliver your digital guidebook order
- Respond to your enquiries or support requests
- Send order confirmations and occasional updates about new guidebooks (only if you have opted in)
We do not use your data for unrelated marketing purposes.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties. We may share data only with trusted service providers who assist us in operating our website or delivering our products, and only where those parties agree to keep your information confidential.
Cookies
Our website may use cookies to enhance your browsing experience and gather general visitor analytics. Cookies are small text files stored on your device. You may adjust your browser settings to refuse cookies, though this may limit some website functionality.
Data Security
We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of data transmitted through the internet.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by Lakeward. To exercise these rights, please contact us using the details below. We will respond to your request within 30 days.
Contact Us
If you have questions about this Privacy Policy or wish to make a data request, please reach out to:
Lakeward
251 Princess Street, Suite 4, Kingston, ON K7L 1B3
Email: editorial@lakeward.ca
Phone: (613) 542-8107